Availability is unclear
Customers need to know what is open before making a commitment. The team needs one dependable view of dates, places, rooms, or appointments
Booking platforms & customer portals
A booking journey customers can finish and your team can run
When a booking depends on dates, capacity, payment, customer details, and follow-up, a simple form may leave too much work for the team. RivCor designs browser-based booking platforms and customer portals around the journey that actually needs to happen
Discuss your projectWhere it helps
Start with the work that needs to get easier
Details arrive in pieces
Guest or customer information often arrives through several messages. A guided flow can collect the right details at the right stage
Follow-up takes too long
Confirmations, preparation notes, changes, and payment status can be easier to track when they share one operational view
How the experience works
From first choice to a prepared arrival
The exact flow depends on the business. These are the decisions we map before choosing screens or integrations
- 01
Choose
Show the options and availability customers genuinely need to compare
- 02
Reserve
Capture the commitment, payment or deposit, and a clear confirmation
- 03
Prepare
Collect details, preferences, documents, or waivers when they become relevant
- 04
Deliver
Give staff a reliable view of bookings, changes, and the next action
Choosing the scope
Build the flow the business needs
A platform can start with a focused booking journey and grow only when the operational case is clear. We define the rules, integrations, and ownership before development
- Availability and capacity rules
- Reservation and checkout flow
- Customer accounts or guest details
- Confirmation and reminder messages
- Staff booking dashboard
- Payment or existing system integration
Try it
Portals you can click through
Illustrative businesses with working portals. Enter without an account, try the actions, and reset whenever you like
Interactive demoCustomer portal
Keel & Co. Seller portal
Sellers follow their sale, read viewing feedback, compare offers and accept one, and upload documents
Open the demo
Interactive demoCustomer portal
Lumen Dental Patient portal
Patients reschedule appointments, accept a treatment plan, pay instalments and complete forms before they arrive
Open the demo
Interactive demoPortal for children
Tolka Practice Pals
Young students log practice, earn stars and stickers, and see messages from their teacher. The characters cover their eyes for the password
Open the demo
Interactive demoStaff system
Liffey Padel Club admin
The front desk sees today's courts, checks players in, manages members and fills open matches
Open the demoPricing
Clear starting points for your platform
Every platform is different, so we agree a fixed price after a free Discovery. These are typical starting points
Discovery
We look at how bookings run today and show you where a platform could help
Free
- 1–2 sessions with your team
- Map of where time and information get lost
- 3–5 concrete opportunities
- Mockups of the key screens
- Fixed scope and price
Customer portal
A portal your customers log into, with the staff side to run it
From €9,500
- Customer accounts
- Bookings, records or requests
- Payments and deposits
- Confirmations and reminders
- Staff dashboard to manage it all
Full platform
One system for customers, staff and admin, like our Bootcamp platform
From €18,000
- Everything in Customer portal
- Includes the staff and admin side: schedules, records and dashboards
- Several roles and permissions
- Forms, documents and waivers
- Reporting and integrations
Need a website with online bookings rather than a full portal? See the Booking Platform package from €5,500 on our website pricing
Every project starts with a free Discovery, so the scope and price are fixed before development begins. Prices exclude VAT
Payments: 35% to start and 65% at launch. Changes and new features after launch are €480 per day
Only your team needs to log in, with no customer access? See internal systems pricing
After launch, systems are hosted and supported through Managed Systems, from €399/month
Explore the work
See the approach in context
Retreat operations case study
See how bookings, guest preparation, and the team workflow connect in a client project
Explore →Illustrative booking concepts
Explore examples across retreat, transport, and club operations, clearly labelled as concepts
Explore →How RivCor works
See how we map the journey, agree the scope, build, and hand over
Explore →Bring your current process. We can work out what should change
A useful first conversation covers the people involved, the steps that are slow or unclear, and what a better result would look like
Talk through the project →